The Novato Police Department will resume normal front lobby activities beginning immediately. Normal hours are Monday through Thursday, 8 a.m. to 5 p.m. The lobby was previously closed due to COVID-19 concerns.
The PD press release: “You are still able to report an emergency by phone by calling 9-1-1 and to report non-emergency issues using (415) 897-4361 (Monday – Friday). For non-emergency issues after business hours, please call (415) 897-1122. As always, the safety of our community and our personnel remains our top priority. Each call for service will be individually evaluated to determine our response. This evaluation will include questions about symptoms of illness that you or other involved persons may be exhibiting. We will continue to ask ALL callers this information in an effort to identify how to best respond and minimize exposure to our employees so we can continue to provide public safety service to our community. In some instances, instead of responding to your home or business, you may be asked to complete an online police report (www.novatopolice.org) or to speak with an officer on the phone. Our officers may ask you to meet them outside and are encouraged to continue ‘social distancing’ measures (maintaining a safe distance during interactions) and wearing personal protective equipment to include face masks, eye protection and/or gloves. We encourage everyone to continue to make efforts to further reduce the spread of COVID-19 and follow the recommendations of public health professionals (see below).”
Marin County Covid-19 updates: https://coronavirus.marinhhs.org/
Novato Covid-19 Updates: novato.org/coronavirus
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